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📜 RUAKH

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Terms of Service

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Effective Date: [Insert Date]

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Welcome to RUAKH. These Terms of Service (“Terms”) form a legally binding agreement between you (“Customer,” “You,” or “User”) and RUAKH, a sole proprietorship registered in Massachusetts, USA (“RUAKH,” “We,” “Us,” or “Our”).

By accessing or purchasing from RUAKH, you acknowledge and agree to comply with these Terms, our [Shipping & Return Policy], and our [Privacy Policy]. If you do not agree, you must discontinue use of our services immediately.

1. Eligibility

  • You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to make purchases from RUAKH.

  • By using our services, you represent that all information you provide is true, accurate, and complete.

2. Products and Orders

  • All RUAKH products are made-to-order through our fulfillment partner. Slight variations may occur due to the production process.

  • We reserve the right to refuse, cancel, or limit orders at our sole discretion, including suspected fraud, supply chain disruptions, or violations of these Terms.

  • Prices, product descriptions, and availability are subject to change without notice.

3. Payment Terms

  • RUAKH accepts the following payment methods: [insert list of accepted methods].

  • By submitting payment information, you authorize RUAKH and its payment processors (e.g., Stripe, PayPal) to charge your payment method for the full purchase price, shipping, and taxes.

  • Prices are displayed in U.S. Dollars (USD) unless otherwise stated.

  • Payments are subject to applicable consumer protection laws, including the Truth in Lending Act (15 U.S.C. § 1601) and Massachusetts Consumer Protection Act (M.G.L. c. 93A) (link).

4. Shipping and Delivery

  • Orders are processed within 2–5 business days before shipping.

  • Shipping times vary depending on destination and carrier. RUAKH is not responsible for delays caused by carriers, customs, or force majeure events.

  • Risk of loss transfers to the customer upon delivery of the order to the shipping carrier, per Uniform Commercial Code § 2-509 (link).

5. Returns and Refunds

  • Returns, exchanges, and refunds are governed by our [Shipping & Return Policy].

  • Certain items (customized products, sealed items opened after delivery, or hygiene-sensitive goods such as face masks) are non-returnable under FTC Consumer Protection Guidelines (link).

6. Intellectual Property

  • All RUAKH trademarks, logos, photographs, website content, and product designs are protected under U.S. Copyright Law (Title 17 U.S.C.) and the Lanham Act (15 U.S.C. § 1051).

  • Unauthorized use, reproduction, or distribution of RUAKH intellectual property is strictly prohibited.

7. Limitation of Liability

  • RUAKH shall not be liable for damages arising from misuse, negligence, or unauthorized modifications of products.

  • To the maximum extent permitted by law, liability is limited to the purchase price of the product in dispute.

8. Dispute Resolution

  • These Terms are governed by the laws of the Commonwealth of Massachusetts (link).

  • Disputes shall first be addressed through good-faith negotiation.

  • If unresolved, disputes will be resolved through binding arbitration in Massachusetts, pursuant to the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

9. Amendments

RUAKH reserves the right to update these Terms at any time. Updates take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

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